To make it easy, The Purple Outlet offers free shipping on all orders over $50. Order below $50 typically range between $3-$10 in shipping. More accurate shipping costs are calculated at checkout.

The Purple Outlet is a marketplace that relies on vendor fullfilment. Our products ship from all over the USA and in some cases from international warehouses. Rest assured that our shipping times are as accurate as we can be.

Absolutely! As long as your order has not been processed or shipping, cancelling it is very easy. Simply Contact Us and we will assist you immediatly.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@thepurpleoutlet.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returns@thepurpleoutlet.com.

Our order tracking tool is available for you to use. Not only can you track your orders with your tracking number, but you can also track them with your sales order number. Click Here to track your order.